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Drip Marketing with Chargify + Drip
Drip is marketing automation software that allows you to configure and send customized, automated emails to marketing, trial users, and paying customers.Drip recently completed an integration with...
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Subscription CSV Export Enhancements
Today we made Subscription CSV exports a lot better!There are two major things we added:1. Filter results down to a subset of records, and only the resulting set of records will be exportedBefore...
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ClickDesk & Chargify: Know the Economics of Site Visitors
ClickDesk helps companies stay in touch with visitors to their website - using live chat, voice, and video.When an existing customer visits your website and starts a chat, wouldn’t it be nice to know a...
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Schedule a Product Change for Next Renewal
Now you have another option to manage product changes for your customers with a new feature: Delayed Product Change. This allows you to bypass proration concerns in a smart way by telling Chargify to...
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Editable Custom Fields
Subscription custom fields (metadata) can now be created, edited, and updated from within Chargify:Previously, custom fields could be defined from within Chargify, but metadata could only be attached...
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Schedule a Product Change for Next Renewal
Now you have another option to manage product changes for your customers with a new feature: Delayed Product Change. This allows you to bypass proration concerns in a smart way by telling Chargify to...
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Dropping support for SSLv3 - may cause API connection problems
Effective immediately, we are dropping support for SSLv3A new security attack (dubbed the POODLE attack) that came about today, makes continued use of SSLv3 connections very risky.We deeply regret the...
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Want Chargify to bill All Customers on the 5th?
The normal behavior of Chargify is to start the billing cycle on the day your customer signs up. This matches what most merchants want.But some merchants want to bill all of their customers on the same...
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Breckenridge Features, Part 1 - Prorated User Licenses, Removing Chargify...
Once or twice a year, we gather our team somewhere beautiful for a week. Last week was in Breckenridge, Colorado.The goal of these team trips is:• To provide “together time” for everyone (we’re all...
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Using Chargify Coupons with Groupon & LivingSocial
We’ve been updating our coupon management system to fit the needs of merchants who use Groupon, LivingSocial, and similar services.Here’s how it all works to help your business…1. Exclusive CouponsWe...
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Breckenridge Features, Part 3: Marketing Emails & Limited-Use Coupons
This is our 3rd Friday blog post about new functionality that all started with our team trip to Breckenridge, Colorado, last month.Here are two more new features that will really appeal to various...
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Twitter, Motorcycles, and Money from Mark Cuban
I’ve told this story many times in-person, and the last person said, “You should blog that!”It’s fascinating how life works sometimes.This is a short story of how billionaire Mark Cuban invested in...
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Breckenridge Features, Part 2 - Custom Fields
This week’s earlier blog post talked about our team’s time in Breckenridge, Colorado, and the work done by our dev team. There were 4 new features in that earlier blog post (headlined by prorated...
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Large Organizations Need Different Access for Different Team Members
As our merchants grow, and as we get interest from medium-sized and large organizations, we’ve been hearing that they need to limit what various users can see and do.For instance, we spoke with a...
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Keeping you Happy by Growing Chargify
YOU ARE GROWINGWe handled $193 million in charges for merchants in 2013, and our support team answered their 16,000th written ticket last week.The number of merchants using Chargify is growing, and the...
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New! Two-Factor Authentication & Instant Webhook Testing
We just released 2 new features for your enjoyment: Two-Factor Authentication and Instant Webhook Testing.Two-Factor AuthenticationTwo-Factor Authentication (also referred to as “2FA” to save brain...
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SHA-2 Migration - What You Need to Know
On Dec 15, 2014 Chargify will begin using a new SSL certificate signed by SHA-2 instead of SHA-1. The change should be seamless for most users, but old API clients may have issues. We have set up a...
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What Every Small Business Needs to Know About PCI Compliance
Since 2006, more and more small business owners have been focusing on PCI compliance. If your business accepts credit card payments, you need to be concerned about it, too. In addition to there being...
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What is a Free Customer?
This past week our top support question was, “What is a free customer?” Chargify’s pricing plans are based off of the amount of paying customers you have, so it is important to understand the...
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API Change - Credit Adjustments
We’re making a small change to the Chargify API and we wanted you to know about it. If you use the API to pull Transactions or create Credits, then you’ll want to read on to see what’s changing. If...
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