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13 Tips To Effectively Manage Remote Teams From Successful Remote Companies
The post 13 Tips To Effectively Manage Remote Teams From Successful Remote Companies appeared first on Chargify Blog.
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Add Multiple Email Addresses to Customer Accounts
The Problem: Until this week, only one email address could be associated with a customer’s account in Chargify. The Solution: You can now add additional email addresses that will be cc’d on any system...
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Holding Effective Meetings With A Distributed Team
This is a guest post by Rachel Go who handles content and social media at Hubstaff. She loves writing about remote work, productivity, and workplace culture. Connect with her on Twitter @rgo_go....
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Overcoming The Office: 13 Tools That Connect Our Remote Team
Remote work has many advantages, but effortless communication is not one of them. Sometimes you take for granted the convenience of walking over to a coworker’s desk to ask a question or solve a...
View Article16 Ways To Master Customer Success From Industry Leaders
Mastering customer success is quickly becoming the holy grail for SaaS companies, and with good reason. The results include increased conversions, decreased churn, and improved customer happiness and...
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Growth Hacking vs. Marketing: Calling It Growth Hacking Doesn’t Make It...
“How many legs does a dog have if you call the tail a leg? Four. Calling a tail a leg doesn’t make it a leg.” When I graduated from college and began looking for marketing positions, I quickly learned...
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How To Build Customer Success Into Your Startup’s DNA
This is a guest post by Keri Keeling, VP of Customer Success & Operations at Bluenose. With over 12 years of experience, she has built customer success teams for SaaS vendors and companies that...
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The Stages Of A SaaS Company: When To Scale For Success
How long is a startup a startup? We found ourselves asking this question in a marketing meeting not too long ago. It came up because people regularly refer to Chargify as a startup, but our company has...
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How To Win Back Cancelled Customers Before They Churn
Disclaimer: Churn may cause sleepless nights, heartburn, receding hairlines, and premature aging. It’s a subscription business’ archenemy. “The reason the SaaS churn rate dominates over virtually all...
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Customizable Dunning Frequency Means More Control & Less Churn
We are happy to announce the ability to customize the frequency of credit card retry logic for past-due accounts in dunning. This was a highly requested improvement that provides many benefits to help...
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Feature Creep: What Causes It & How To Avoid It
Feature creep. Featuritis. Feature bloat. Creeping featurism. Bloatware. These all refer to the same thing, and it isn’t good. Feature creep (and its synonyms) is the “tendency to constantly add...
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How To Increase Marketing Performance With UTM Parameters
Below is a guest post by Dan McGaw, Founder and CEO at Effin Amazing, an analytics and growth consultancy that helps tech companies get data driven and optimize their business. If length was a measure...
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Your Product Is Too Cheap: The Ultimate Guide To SaaS Pricing
The following is a guest post by Steli Efti. Efti is the co-founder & CEO of Close.io, an inside sales CRM that allows users to make and receive calls with one click, automatically tracks all your...
View ArticleHow To Be A Better SaaS Product Manager: 11 Tips From Top SaaS PMs
Efficient product management is essential for startup and SaaS success, but the role is sometimes misunderstood by many in our industry. We reached out to successful SaaS product managers and asked...
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Configuring Multiple Webhook Endpoints Now Available
Webhooks are an extremely important tool for many of our merchants. Configuring webhooks allows Chargify to “speak” to external tools/services by posting subscription and billing related events out...
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Startup Mythbusters: 12 Startup Myths & The Truth Behind Them
What’s not to love about startup mythology? A couple of friends have a great startup idea, grow it from humble beginnings in their garage to unicorn status, and then sell for an enormous sum of money...
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A Startup Founder’s Tips On Conversion Rate Optimization
The following is a guest post by Niraj Ranjan Rout. Rout is the co-founder & CEO of Hiver, an app that turns Gmail into a powerful customer support and collaboration tool. Building your product is...
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Calendar Billing Now Adapts To More Billing Scenarios
Chargify’s calendar billing configuration allows you to define what day all of your customers are billed, regardless of when they signed up. So all customers are billed on the same day such as the 1st,...
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Are Multiple API Keys Better Than One? You Betcha!
If you do not know what an API is or use Chargify’s API, the following announcement may not excite you. But if you do use Chargify’s API, we think you’ll be pretty excited to hear about our recent...
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Delayed Referral Credits To Accommodate Free Plans & Trials
Last year we released a referral feature that has helped hundreds of Chargify merchants drive thousands of new signups. While the feature has been well received, there was an important use case that...
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